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Equip Repair Tech - Environmental Services

Gwinnett County Public Schools

Job Code:
  • Customer Service
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Job Details

Job Title:Equip Repair Tech - Environmental Services
Jobid: 52011
  Professional/Technical/Equip Repair Tech

  • Date Posted:

  • Location:
      Service Center

  • Job Code:  Equip Repair Tech - 030058    Standard Hours:  40    Department:  Environmental Services - 262543    Empl Class:  NA 
    Minimum Salary:  $27,614.00/Annually

             Maximum Salary:  $48,528.00/Annually

        Scheduled Days:  246

        Target Openings:  1

    ; opacity:.8;'>License and Certification Qualifications: Valid Georgia Driver's License required.

    Education Qualifications: High school diploma or equivalent required.

    Experience Qualifications: Three years experience in repair and maintenance of equipment required.

    Skills Qualifications: Ability to communicate and interact with internal staff and end users; ability to diagnose and resolve problems with various equipment, including rotating electrical equipment and circuit board computer controlled electronics; ability to work independently, reason logically, multi-task, prioritize, and escalate issues if needed; ability to work closely with schools and school district personnel to provide excellent customer service and support; and ability to properly document with detail related occurrences via the computerized Maintenance Management System (MAXIMO).

    Primary Responsibilities: Responsible for providing equipment support to district facilities through repair assistance, troubleshooting, and training in a timely and professional manner, while executing work orders in support of system-wide school projects and equipment functions.

    1.        Provide excellent customer service through prompt response to maintenance requests.
    a.        Interact with head custodians and supervisory staff to determine the appropriate maintenance need.
    b.        Troubleshoot maintenance needs via telephone or by physical visit to facility.
    c.        Prioritize requests to ensure requests are processed in an orderly fashion.
    d.        Provide timely solutions to maintenance requests through parts or equipment replacement.
    e.        Document and track maintenance requests, solutions, and outcomes in the MAXIMO system.

    2.         Determine, order, and maintain a stock of inventory parts to ensure reliable customer service to internal customers.  
    a.         Monitor inventory levels and submit purchase requests to replenish stock as needed.  
    b.         Complete inventory and maintain used replacement parts.
    c.         Track inventory through the MAXIMO system.

    3.        Ensure that work orders are completed within a timely manner.
    a.        Enter work order data into the MAXIMO system including estimated time, labor, and parts.
    b.        Update work order data as requests are performed.
    c.        Ensure all work orders are performed to completion.

    4.       Supervise and review work of private contractors.

    a.       Address issues and rework with the appropriate private contractor for resolution.  
    b.       Maintain safe work procedures and ensure compliance with any additional guidelines and appropriate regulations.

    5.        Provide necessary technical and safety training for various equipment.
    a.        Create training demonstrations to instruct personnel on the appropriate ways to use and maintain equipment.
    b.        Provide training to appropriate district staff on new equipment procured through the department.
    c.        Provide training to appropriate new employees on current equipment.
    d.        Ensure personnel are trained to handle equipment safely and correctly.        

    6.        Make recommendations for new equipment.
    a.        Research the latest equipment updates that would expedite and simplify daily functions.
    b.        Procure and test new equipment to determine possible service and reliability.
    c.        Report research findings to supervisor on tested equipment and make recommendations based on testing outcomes.

    7.        Support the effective on-going operation and continuous improvement of equipment support processes.

    8.       Perform other duties as assigned.

    Physical Demands:
    While performing the duties of this job, the employee is frequently required to sit for extended periods. Employee is also required to talk, hear, stand, and walk. The employee may be required to use hands to finger, handle, feel, and/or reach. Employee is occasionally required to stoop, kneel, or crouch. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception, and ability to adjust focus. Employee is required to operate a motor vehicle in performance of duties. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


    Gwinnett County Public Schools provides a quality and effective education for all students by focusing on its core business of teaching and learning. Since its inception in 1996, GCPS’ AKS curriculum has reflected the collective wisdom of thousands of educators and community members who worked together to determine what students need to know and be able to do in order to be successful at the next grade level and in the future. 

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